Colorado Springs Senior AdvisorWho is the Area Agency on Aging for Colorado Springs?
The Pikes Peak Area Agency on Aging, part of the Pikes Peak Area Council of Governments at 15 South 7th Street, serves El Paso, Park and Teller counties; call (719) 471-2096.
It publishes the Yellow Book, a directory of senior services in the three counties.
Who handles Medicaid waiver assessments in El Paso and Teller counties?
The Resource Exchange, the case management agency for El Paso, Park, Pueblo and Teller counties, at 719-380-1100.
It assesses functional need and builds the EBD waiver service plan.
Where do we report elder abuse in El Paso County?
El Paso County Adult Protective Services at (719) 444-5755 on weekdays, or 911 in an emergency; Teller County residents call the Teller County Department of Human Services.
Abuse in a licensed facility can also be reported to CDPHE and the ombudsman.
How do we contact the long-term care ombudsman?
Through the Pikes Peak Area Agency on Aging at (719) 471-2096 for El Paso, Park and Teller counties, or the state ombudsman office at 303-862-3524.
Ombudsman help is free and confidential.
How do we file a complaint about an assisted living residence in Colorado?
Call CDPHE at 303-691-4045 (toll-free 1-800-886-7689, then 4045), use its online complaint form, or email cdphe.hfdintake@state.co.us.
Nursing home complaints go to 303-692-2442.
Who runs PACE in Colorado Springs?
Rocky Mountain PACE, operated by Rocky Mountain Health Care Services; call 855-207-0702.
HCPF lists no PACE organization for Teller County.
Where can Colorado Springs seniors get help with Medicare plan choices?
Through free insurance counseling arranged by the Pikes Peak Area Agency on Aging, which lists Medicare counseling in its insurance services; counselors are not selling plans.
Bring a list of prescriptions and doctors to any appointment so the counselor can compare Part D and Medicare Advantage plans accurately.
Is there a printed directory of senior services for El Paso and Teller counties?
Yes, the Yellow Book, the Pikes Peak Area Agency on Aging's Senior Information Directory for El Paso, Park and Teller counties, published almost every year since 1967.
It is organized by service type, with an index, and covers everything from transportation and meals to legal help and housing.
Who handles Health First Colorado applications for Teller County residents?
The Teller County Department of Human Services, or an online application through Colorado PEAK; long-term care applicants also need a functional assessment from The Resource Exchange.
Teller County residents can call the Health First Colorado Member Contact Center at 1-800-221-3943 with questions about an application already filed.
