Colorado Springs Senior AdvisorHuman Touch Home Health Care Agency is a Medicare-certified home health agency based at 1160 Lake Plaza Dr Ste 100 in Colorado Springs, CO 80903. Medicare first certified it in 1996, 30 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, level with the Colorado average of 3. Its strongest result against the Colorado average is got better at taking medicines correctly; its weakest is started care on time.
What is Human Touch Home Health Care Agency's Medicare record?
| Agency | Human Touch Home Health Care Agency |
|---|---|
| Address | 1160 Lake Plaza Dr Ste 100, Colorado Springs, CO 80903 |
| Phone | (719) 635-2003 |
| Medicare provider number (CCN) | 067275 |
| Ownership | Proprietary |
| Medicare-certified since | 06/06/1996 |
How does Human Touch Home Health Care Agency score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Human Touch Home Health Care Agency. It is better than the Colorado average on 1 and worse on 6.
| Measure | Human Touch Home Health Care Agency | Colorado average | U.S. average | vs. Colorado |
|---|---|---|---|---|
| Started care on time | 70.3% | 95.5% | 96.6% | Worse |
| Got better at walking or moving around | 86.3% | 85.4% | 88.6% | About the same |
| Got better at getting in and out of bed | 87.9% | 87.3% | 89.8% | About the same |
| Got better at bathing | 91.7% | 88.8% | 90.7% | About the same |
| Breathing improved | 81.5% | 88.8% | 91.5% | Worse |
| Got better at taking medicines correctly | 94.6% | 85.1% | 88.3% | Better |
| Medication issues addressed on time | 76.2% | 93.5% | 94.4% | Worse |
| Flu shot status checked | 45.8% | 67.1% | 63.3% | Worse |
| Met expected function at discharge | 62.8% | 73.6% | 71.7% | Worse |
| Falls with major injury (lower is better) | 4% | 1.4% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: got better at taking medicines correctly.
Where it trails: started care on time, flu shot status checked and medication issues addressed on time.
What do patients say about Human Touch Home Health Care Agency?
79% of surveyed patients said they would definitely recommend Human Touch Home Health Care Agency, based on 20 completed surveys. The Colorado average is 80%.
| Survey question | Human Touch Home Health Care Agency | Colorado average | U.S. average | vs. Colorado |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 90% | 89% | About the same |
| Team communicated well | 94% | 87% | 86% | Better |
| Team discussed medicines, pain and home safety | 90% | 82% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 98% | 87% | 85% | Better |
| Would definitely recommend the agency | 79% | 80% | 79% | About the same |
Do Human Touch Home Health Care Agency's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Human Touch Home Health Care Agency: the number of patient episodes was too small to report.
Which home health services does Human Touch Home Health Care Agency provide, and which does it not?
Human Touch Home Health Care Agency reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Human Touch Home Health Care Agency? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Colorado Springs. |
Which Colorado Springs-area ZIP codes does Human Touch Home Health Care Agency serve?
Human Touch Home Health Care Agency tells Medicare it serves 25 ZIP codes in Colorado Springs and El Paso and Teller counties.
- 80132
- 80817
- 80829
- 80903
- 80904
- 80905
- 80906
- 80907
- 80908
- 80909
- 80910
- 80911
- 80915
- 80916
- 80917
- 80918
- 80919
- 80920
- 80921
- 80922
- 80923
- 80924
- 80925
- 80927
- 80930
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Human Touch Home Health Care Agency before starting care?
Ask how fast the first visit happens
Medicare's data shows Human Touch Home Health Care Agency started care on time for 70.3% of patients, against a Colorado average of 95.5%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask how medication problems reach the doctor
When a medication problem was found, Human Touch Home Health Care Agency followed up with the doctor on time in 76.2% of cases (Colorado average 93.5%). Ask who makes that call and how quickly.
Ask what 'done' looks like
62.8% of patients reached the level of function Medicare expected by discharge (Colorado average 73.6%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Colorado Springs, CO?
These Medicare-certified agencies are also based in or near Colorado Springs.
- Better Healthcare — 4.5 of 5 stars
- Professional Home Health Care Inc — 4.5 of 5 stars
- Benefit Home Health Care — 4 of 5 stars
- Centerwell Home Health — 4 of 5 stars
- Enhabit Home Health — 3.5 of 5 stars
- Home Health Colorado Springs — 3.5 of 5 stars
All Medicare-certified home health agencies in Colorado Springs and El Paso and Teller counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Human Touch Home Health Care Agency Medicare-certified?
Yes. Human Touch Home Health Care Agency is certified by Medicare under provider number 067275 and has been since 1996. Original Medicare pays certified agencies directly for covered home health care.
What is Human Touch Home Health Care Agency's Medicare star rating?
3 out of 5 for quality of patient care. The Colorado average is 3.
Does Human Touch Home Health Care Agency provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
