Colorado Springs Senior AdvisorBetter Healthcare is a Medicare-certified home health agency based at 6208 Lehman Dr Ste 201 in Colorado Springs, CO 80918. Medicare first certified it in 2017, 9 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Colorado average of 3. Its strongest result against the Colorado average is breathing improved; its weakest is flu shot status checked.
What is Better Healthcare's Medicare record?
| Agency | Better Healthcare |
|---|---|
| Address | 6208 Lehman Dr Ste 201, Colorado Springs, CO 80918 |
| Phone | (719) 300-4455 |
| Medicare provider number (CCN) | 067563 |
| Ownership | Proprietary |
| Medicare-certified since | 07/18/2017 |
How does Better Healthcare score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Better Healthcare. It is better than the Colorado average on 7 and worse on 3.
| Measure | Better Healthcare | Colorado average | U.S. average | vs. Colorado |
|---|---|---|---|---|
| Started care on time | 98.7% | 95.5% | 96.6% | Better |
| Got better at walking or moving around | 93.8% | 85.4% | 88.6% | Better |
| Got better at getting in and out of bed | 95.5% | 87.3% | 89.8% | Better |
| Got better at bathing | 97.6% | 88.8% | 90.7% | Better |
| Breathing improved | 98% | 88.8% | 91.5% | Better |
| Got better at taking medicines correctly | 91.2% | 85.1% | 88.3% | Better |
| Medication issues addressed on time | 90.9% | 93.5% | 94.4% | About the same |
| Flu shot status checked | 56.4% | 67.1% | 63.3% | Worse |
| Met expected function at discharge | 67.3% | 73.6% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.5% | 1.4% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.2% | 0.2% | Worse |
Where it stands out: breathing improved, got better at bathing and got better at walking or moving around.
Where it trails: flu shot status checked, met expected function at discharge and new or worsened pressure ulcers.
What do patients say about Better Healthcare?
76% of surveyed patients said they would definitely recommend Better Healthcare, based on 191 completed surveys. The Colorado average is 80%.
| Survey question | Better Healthcare | Colorado average | U.S. average | vs. Colorado |
|---|---|---|---|---|
| Team gave care in a professional way | 89% | 90% | 89% | About the same |
| Team communicated well | 82% | 87% | 86% | Worse |
| Team discussed medicines, pain and home safety | 74% | 82% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 84% | 87% | 85% | Worse |
| Would definitely recommend the agency | 76% | 80% | 79% | Worse |
Do Better Healthcare's patients end up back in the hospital?
Medicare rates Better Healthcare better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 93.1% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Better Than National Rate | 6.8% |
Which home health services does Better Healthcare provide, and which does it not?
Better Healthcare reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide. It does not report offering medical social work.
| Service | Offered by Better Healthcare? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Colorado Springs. |
Which Colorado Springs-area ZIP codes does Better Healthcare serve?
Better Healthcare tells Medicare it serves 34 ZIP codes in Colorado Springs and El Paso and Teller counties, out of 118 in total.
- 80132
- 80133
- 80809
- 80817
- 80819
- 80829
- 80831
- 80840
- 80902
- 80903
- 80904
- 80905
- 80906
- 80907
- 80908
- 80909
- 80910
- 80911
- 80915
- 80916
- 80917
- 80918
- 80919
- 80920
- 80921
- 80922
- 80923
- 80924
- 80925
- 80926
- 80927
- 80938
- 80939
- 80951
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Better Healthcare before starting care?
Ask what 'done' looks like
67.3% of patients reached the level of function Medicare expected by discharge (Colorado average 73.6%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Colorado Springs, CO?
These Medicare-certified agencies are also based in or near Colorado Springs.
- Benefit Home Health Care — 4 of 5 stars
- Centerwell Home Health — 4 of 5 stars
- Professional Home Health Care Inc — 4.5 of 5 stars
- Enhabit Home Health — 3.5 of 5 stars
- Home Health Colorado Springs — 3.5 of 5 stars
- Interim Healthcare of Southeastern Colorado Inc — 3.5 of 5 stars
All Medicare-certified home health agencies in Colorado Springs and El Paso and Teller counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Better Healthcare Medicare-certified?
Yes. Better Healthcare is certified by Medicare under provider number 067563 and has been since 2017. Original Medicare pays certified agencies directly for covered home health care.
What is Better Healthcare's Medicare star rating?
4.5 out of 5 for quality of patient care. The Colorado average is 3. Its patient survey rating is 3 out of 5.
Does Better Healthcare provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and home health aide.
