Centercare Home Health is a Medicare-certified home health agency based at 1155 Kelly Johnson Blvd in Colorado Springs, CO 80920. Medicare first certified it in 2017, 9 years ago. Medicare rates its quality of patient care at 2 out of 5 stars, below the Colorado average of 3. Its strongest result against the Colorado average is flu shot status checked; its weakest is started care on time.
What is Centercare Home Health's Medicare record?
| Agency | Centercare Home Health |
|---|---|
| Address | 1155 Kelly Johnson Blvd, Colorado Springs, CO 80920 |
| Phone | (719) 600-3145 |
| Medicare provider number (CCN) | 067561 |
| Ownership | Proprietary |
| Medicare-certified since | 06/12/2017 |
How does Centercare Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Centercare Home Health. It is better than the Colorado average on 1 and worse on 9.
| Measure | Centercare Home Health | Colorado average | U.S. average | vs. Colorado |
|---|---|---|---|---|
| Started care on time | 70.4% | 95.5% | 96.6% | Worse |
| Got better at walking or moving around | 71.7% | 85.4% | 88.6% | Worse |
| Got better at getting in and out of bed | 75.9% | 87.3% | 89.8% | Worse |
| Got better at bathing | 81.7% | 88.8% | 90.7% | Worse |
| Breathing improved | 79.4% | 88.8% | 91.5% | Worse |
| Got better at taking medicines correctly | 72% | 85.1% | 88.3% | Worse |
| Medication issues addressed on time | 89.2% | 93.5% | 94.4% | Worse |
| Flu shot status checked | 71.8% | 67.1% | 63.3% | Better |
| Met expected function at discharge | 67.5% | 73.6% | 71.7% | Worse |
| Falls with major injury (lower is better) | 4.3% | 1.4% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked.
Where it trails: started care on time, got better at walking or moving around and got better at taking medicines correctly.
What do patients say about Centercare Home Health?
71% of surveyed patients said they would definitely recommend Centercare Home Health, based on 58 completed surveys. The Colorado average is 80%.
| Survey question | Centercare Home Health | Colorado average | U.S. average | vs. Colorado |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 90% | 89% | About the same |
| Team communicated well | 87% | 87% | 86% | About the same |
| Team discussed medicines, pain and home safety | 78% | 82% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 83% | 87% | 85% | Worse |
| Would definitely recommend the agency | 71% | 80% | 79% | Worse |
Do Centercare Home Health's patients end up back in the hospital?
Medicare rates Centercare Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 92.3% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.2% |
| Preventable hospital stays during care | Same As National Rate | 9.7% |
Which home health services does Centercare Home Health provide, and which does it not?
Centercare Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Centercare Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Colorado Springs. |
Which Colorado Springs-area ZIP codes does Centercare Home Health serve?
Centercare Home Health tells Medicare it serves 29 ZIP codes in Colorado Springs and El Paso and Teller counties, out of 35 in total.
- 80132
- 80808
- 80809
- 80817
- 80829
- 80831
- 80903
- 80904
- 80905
- 80906
- 80907
- 80908
- 80909
- 80910
- 80911
- 80915
- 80916
- 80917
- 80918
- 80919
- 80920
- 80921
- 80922
- 80923
- 80924
- 80925
- 80927
- 80930
- 80939
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Centercare Home Health before starting care?
Ask how fast the first visit happens
Medicare's data shows Centercare Home Health started care on time for 70.4% of patients, against a Colorado average of 95.5%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask how often the therapist actually comes
71.7% of its patients got better at walking or moving around, against 85.4% across Colorado. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask who sorts out the medication list
72% of patients got better at taking their medicines correctly (Colorado average 85.1%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Colorado Springs, CO?
These Medicare-certified agencies are also based in or near Colorado Springs.
- Innovive Health of Colorado LLC — no star rating yet
- Better Healthcare — 4.5 of 5 stars
- Professional Home Health Care Inc — 4.5 of 5 stars
- Benefit Home Health Care — 4 of 5 stars
- Centerwell Home Health — 4 of 5 stars
- Enhabit Home Health — 3.5 of 5 stars
All Medicare-certified home health agencies in Colorado Springs and El Paso and Teller counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Centercare Home Health Medicare-certified?
Yes. Centercare Home Health is certified by Medicare under provider number 067561 and has been since 2017. Original Medicare pays certified agencies directly for covered home health care.
What is Centercare Home Health's Medicare star rating?
2 out of 5 for quality of patient care. The Colorado average is 3. Its patient survey rating is 3 out of 5.
Does Centercare Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.