Whispering Pines at Crestview at 1209 E Caramillo St, Colorado Springs, CO 80909 is an assisted living residence that is also certified as a Medicaid Alternative Care Facility (ACF) licensed by CDPHE for 11 beds under facility ID 230543; CDPHE's record shows 11 inspections and 8 citations in roughly the last three years.
What does CDPHE's record show for Whispering Pines at Crestview in Colorado Springs?
CDPHE lists Whispering Pines at Crestview as active under facility ID 230543 with 11 licensed beds, which makes it a mid-sized residence and number 49 of 69 by size in the two counties.
| Field | From CDPHE |
|---|---|
| CDPHE facility ID | 230543 |
| License category (CDPHE) | Assisted Living Residence/Alternative Care Facility (Medicaid) |
| Licensed beds | 11 |
| Payor sources listed | Medicaid, Private Pay |
| Licensee / owner on the record | PARENT CARE LIFE INC |
| Phone on the CDPHE record | (719) 473-6339 |
| County | El Paso County |
Because it carries the ACF certification, it may admit residents whose care is paid by Health First Colorado's EBD waiver, who pay a capped room and board amount ($810.00 a month in 2026) instead of the private rate.
What does Whispering Pines at Crestview's inspection history look like?
CDPHE's Find and Compare record shows 11 inspections at Whispering Pines at Crestview with 8 citations across 2023, 2024, 2025, 2026, fewer than the median of 13 citations for senior ALRs in the two counties; the most recent visit listed is dated April 22, 2026.
| Year | Inspections | Citations |
|---|---|---|
| 2023 | 1 | 1 |
| 2024 | 2 | 4 |
| 2025 | 5 | 2 |
| 2026 | 3 | 1 |
Most recent inspection entries on the record:
| Date | Type of visit |
|---|---|
| 4/22/2026 | Licensure Complaint |
| 4/22/2026 | Licensure and Licensure Complaint (Combined) |
| 4/1/2026 | Licensure (Re-licensure) |
| 11/17/2025 | Federal Complaint (Life Safety Code) |
| 11/17/2025 | Licensure Complaint |
| 11/17/2025 | Licensure Complaint |
Of the visits shown, 5 listed visits involved a complaint investigation and 2 were revisits to check corrections. Per ten licensed beds that is about 7.3 citations against a two-county median of 4.4. A citation is a rule surveyors found unmet on that visit; ask the administrator for the statement of deficiencies and the plan of correction for the latest one.
Has Whispering Pines at Crestview reported occurrences to CDPHE?
Whispering Pines at Crestview filed 1 occurrence report with CDPHE in the years shown (2026: 1); the most recent listed is dated May 2, 2026, and the recent entries include missing person.
| Date | Occurrence type reported |
|---|---|
| 5/2/2026 | Missing Person |
Colorado requires licensed facilities to report certain events to CDPHE; the report starts the state's review and does not by itself mean the residence did something wrong. The two-county median for senior ALRs is 5 reports in the same window.
Can Whispering Pines at Crestview care for a resident with dementia?
CDPHE's public data does not flag secure environments, so the record cannot tell you whether Whispering Pines at Crestview has one; ask for the Part 25.4 disclosure, which any Colorado ALR that restricts residents' exit must provide before move-in.
If it does, Colorado requires at least one trained, awake staff member in the secure area at all times, six hours of dementia training for each staff member within 60 days, and a secured outdoor space with a six-foot barrier. Larger residences nearby that families often ask about for memory care: The Retreat at Sunny Vista (1.2 mi, 75 beds), Mackenzie Place - Colorado Springs (1.3 mi, 84 beds), Brookdale Monument Valley Park (1.5 mi, 75 beds).
If Whispering Pines at Crestview has no opening, where else should we look?
The nearest other senior ALR is The Willows at Crestview in Colorado Springs, about 0.2 miles away as the crow flies, licensed for 11 beds as a Medicaid-certified ACF.
| Facility | Miles away | License type | Licensed beds | Citations (about 3 yrs) |
|---|---|---|---|---|
| The Willows at Crestview 1410 E Buena Ventura St, Colorado Springs, CO 80909 | 0.2 | ALR/ACF | 11 | 13 |
| Orchards at Crestview 1409 E Buena Ventura St, Colorado Springs, CO 80909 | 0.2 | ALR | 11 | 9 |
| Maple Grove East at Crestview Assisted Living 1417 E Buena Ventura St, Colorado Springs, CO 80909 | 0.2 | ALR/ACF | 11 | 8 |
| Duncan-Hart House 615 N Corona St, Colorado Springs, CO 80903 | 1.1 | ALR/ACF | 16 | 29 |
| The Retreat at Sunny Vista 2450 E Cache Le Poudre St, Colorado Springs, CO 80909 | 1.2 | ALR | 75 | 25 |
Where is Whispering Pines at Crestview, and how close are the hospitals?
Whispering Pines at Crestview is in the Knob Hill, Southeast & the Airport part of Colorado Springs, and UCHealth Memorial Hospital Central is the closest general hospital on CDPHE's list, about 1.1 miles away in a straight line.
Penrose Hospital is next, roughly 1.2 miles off. Distances are straight-line, not driving times.
If nursing care becomes necessary, the two closest CMS-certified nursing homes are Pikes Peak Post Acute (1.2 mi; CMS rating 1 of 5) and Sunny Vista Living Center (1.2 mi; CMS rating 3 of 5).
What should we ask Whispering Pines at Crestview before signing?
Use the public record as your checklist: ask for the most recent CDPHE survey report and the plan of correction, even though the citation count is not high for the area.
- Ask what happened in the most recent occurrence report (May 2, 2026) and what the residence changed afterward.
- Ask how many caregivers and QMAPs are on each shift, and how often agency staff fill in.
- Ask whether the residence operates a secure environment and, if so, for its written Part 25.4 disclosure.
- Ask which charges rise as care needs rise and what notice comes before a rate change.
- Ask how many Medicaid (EBD waiver) residents the residence has now and whether a waiting list exists for those beds.
CDPHE record for this residence: Find and Compare, facility 230543.