The Willows at Crestview at 1410 E Buena Ventura St, Colorado Springs, CO 80909 is an assisted living residence that is also certified as a Medicaid Alternative Care Facility (ACF) licensed by CDPHE for 11 beds under facility ID 230542; CDPHE's record shows 6 inspections and 13 citations in roughly the last three years.
Is The Willows at Crestview a licensed assisted living residence in Colorado Springs, CO?
The Willows at Crestview is on CDPHE's active list of assisted living residences with 11 beds; the typical senior ALR in the Pikes Peak region is licensed for 31, so this is a mid-sized residence.
| Field | From CDPHE |
|---|---|
| CDPHE facility ID | 230542 |
| License category (CDPHE) | Assisted Living Residence/Alternative Care Facility (Medicaid) |
| Licensed beds | 11 |
| Payor sources listed | Medicaid, Private Pay |
| Licensee / owner on the record | PARENT CARE LIFE INC |
| Phone on the CDPHE record | (719) 473-6339 |
| County | El Paso County |
Because it carries the ACF certification, it may admit residents whose care is paid by Health First Colorado's EBD waiver, who pay a capped room and board amount ($810.00 a month in 2026) instead of the private rate.
What did CDPHE inspections of The Willows at Crestview find?
CDPHE's Find and Compare record shows 6 inspections at The Willows at Crestview with 13 citations across 2023, 2025, 2026, the same as the median of 13 citations for senior ALRs in the two counties; the most recent visit listed is dated January 29, 2026.
| Year | Inspections | Citations |
|---|---|---|
| 2023 | 2 | 2 |
| 2025 | 2 | 9 |
| 2026 | 2 | 2 |
The visits CDPHE lists most recently:
| Date | Type of visit |
|---|---|
| 1/29/2026 | Revisit: Licensure (Re-licensure) |
| 1/29/2026 | Revisit: State Certification (Re-certification) |
| 10/20/2025 | Licensure (Re-licensure) |
| 10/20/2025 | State Certification (Re-certification) |
| 6/7/2023 | Revisit: Licensure (Re-licensure) |
| 6/7/2023 | Revisit: State Certification (Re-certification) |
Of the visits shown, 4 were revisits to check corrections. Per ten licensed beds that is about 11.8 citations against a two-county median of 4.4. Colorado ALRs must tell prospective residents where the latest inspection report can be read; ask for it and compare it with this list.
What incidents has The Willows at Crestview reported to the state?
The Willows at Crestview filed 2 occurrence reports with CDPHE in the years shown (2023: 1, 2026: 1); the most recent listed is dated June 17, 2026, and the recent entries include missing person, neglect.
| Date | Occurrence type reported |
|---|---|
| 6/17/2026 | Missing Person |
| 7/30/2023 | Neglect |
Colorado requires licensed facilities to report certain events to CDPHE; the report starts the state's review and does not by itself mean the residence did something wrong. The two-county median for senior ALRs is 5 reports in the same window.
Does The Willows at Crestview offer memory care?
CDPHE's public data does not flag secure environments, so the record cannot tell you whether The Willows at Crestview has one; ask for the Part 25.4 disclosure, which any Colorado ALR that restricts residents' exit must provide before move-in.
A residence without a secure environment can still serve people with mild memory loss; the turning point is usually leaving the building unnoticed or behavior staff cannot redirect. Larger residences nearby that families often ask about for memory care: The Retreat at Sunny Vista (1.0 mi, 75 beds), Mackenzie Place - Colorado Springs (1.3 mi, 84 beds), Brookdale Monument Valley Park (1.6 mi, 75 beds).
Which licensed ALRs are closest to The Willows at Crestview?
The nearest other senior ALR is Orchards at Crestview in Colorado Springs, at the same address, licensed for 11 beds as a private-pay ALR.
| Facility | Miles away | License type | Licensed beds | Citations (about 3 yrs) |
|---|---|---|---|---|
| Orchards at Crestview 1409 E Buena Ventura St, Colorado Springs, CO 80909 | 0.0 | ALR | 11 | 9 |
| Maple Grove East at Crestview Assisted Living 1417 E Buena Ventura St, Colorado Springs, CO 80909 | 0.0 | ALR/ACF | 11 | 8 |
| Whispering Pines at Crestview 1209 E Caramillo St, Colorado Springs, CO 80909 | 0.2 | ALR/ACF | 11 | 8 |
| The Retreat at Sunny Vista 2450 E Cache Le Poudre St, Colorado Springs, CO 80909 | 1.0 | ALR | 75 | 25 |
| Limelight at N Logan Assisted Living 311 N. Logan Ave, Colorado Springs, CO 80909 | 1.1 | ALR/ACF | 17 | 27 |
What health care is near The Willows at Crestview in Colorado Springs?
The Willows at Crestview is in the Knob Hill, Southeast & the Airport part of Colorado Springs, and UCHealth Memorial Hospital Central is the closest general hospital on CDPHE's list, about 1.1 miles away in a straight line.
Penrose Hospital is next, roughly 1.4 miles off. Distances are straight-line, not driving times.
If nursing care becomes necessary, the two closest CMS-certified nursing homes are Sunny Vista Living Center (1.0 mi; CMS rating 3 of 5) and Pikes Peak Post Acute (1.2 mi; CMS rating 1 of 5).
What does The Willows at Crestview's record suggest asking on a tour?
Use the public record as your checklist: ask for the most recent CDPHE survey report and the plan of correction, even though the citation count is not high for the area.
- Ask what happened in the most recent occurrence report (June 17, 2026) and what the residence changed afterward.
- Ask for a sample week of staff schedules and count who is awake overnight; Colorado sets no ratio, so the schedule is the evidence.
- Ask whether the residence operates a secure environment and, if so, for its written Part 25.4 disclosure.
- Read the full price list and how care levels are assessed before signing; ask how often levels are re-assessed.
- Ask how many Medicaid (EBD waiver) residents the residence has now and whether a waiting list exists for those beds.
CDPHE record for this residence: Find and Compare, facility 230542.